Returns & Exchanges
Due to the perishable nature of our noodle products, we strive to ensure every pack arrives in perfect condition. If you receive damaged or incorrect items, we offer a hassle-free replacement or refund within 14 days of delivery.
Inspect Your Order
Upon delivery, please check your Indomie packs for any signs of shipping damage or incorrect flavor variants.
Contact Support
Email our customer service team with your order number and clear photos of the damaged goods or incorrect items received.
Verification Process
Our quality assurance team will review your request within 48 hours to confirm eligibility for a refund or replacement.
Resolution Delivery
Once approved, we will ship out a fresh replacement order at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing